Privacy Policy

PRIVACY POLICY

This Website Privacy Policy explains how Richardson Vision Clinic collects and uses information through this website and through text message (SMS) communications. It works together with — and does not replace — our Notice of Privacy Practices, which governs how we use and disclose your protected health information under HIPAA. If anything here appears to conflict with the Notice of Privacy Practices, the Notice of Privacy Practices governs how we handle your health information.

Information We Collect — Through this website and by phone, we may collect your name, phone number, email address, and any other information you choose to share with us. We do not collect health information directly through this website; health information is collected in our office as part of your care.

Communications and Notifications — We may call, text, email, or write to communicate with you about your healthcare services, including appointment reminders, recall notices, notifications about the availability of prescribed items, or other general announcements related to our services. By providing your phone number, you consent to receive these communications via SMS, unless you opt out as described below.

SMS Opt-Out — You may opt out of SMS communications at any time by replying STOP, by selecting the opt-out button or link provided in the message, or by contacting our office directly. Reply HELP for help. Message and data rates may apply, and message frequency may vary. You may also contact our office to request not to receive promotional messages, such as general announcements about our services. After opting out, you will no longer receive SMS notifications, but you may continue to receive communications through other methods (e.g., email, phone, or mail) unless separately requested otherwise. To opt back in, contact us at 503-357-2020.

Third Parties & Marketing —Your phone number will not be shared with third parties or affiliates for marketing purposes. Any trusted third parties involved in delivering SMS notifications are required to maintain the confidentiality of your information.

Website Usage & Cookies — Our website may use cookies and basic analytics tools to understand how visitors use the site and to improve its functionality. This may include information such as browser type, pages visited, and time spent on the site. This information is not used to identify you personally. You can adjust your browser settings to limit or block cookies; some site features may not work as intended if you do.

Security — We use reasonable measures to protect the security of your information, but no method of transmission over the internet is 100% secure. Any information you send us online is sent at your own risk.

Updating Your Information — You may correct, update, or change your contact information, or adjust how often you hear from us, by contacting our office at 503-357-2020. Your Health Information — For how we use and disclose protected health information, your rights regarding your medical records, and how to file a complaint, see our Notice of Privacy Practices.

Last updated: July 2026.